$14.95/month Best Value!
For a low monthly fee, the Protection Plan allows you access to phone support between the hours of 6AM and 2AM EST seven days a week.
As a Protection Plan subscriber, you'll receive:
- Consultative, preventative and emergency computer support services by phone (1 PC)
- Ongoing remote PC Tune-Ups to ensure your computer is running smoothly
- Trustworthy, personal customer service that is not outsourced overseas
- $50 discount on any in-home computer support service (if needed)
$99.99 per call
One-time computer support service by phone for a flat rate.
$199.99 per visit
In-Home Computer Support at your residence for the computer support service of your choice. Any additional computer support service can be provided during the same visit for $49.99.
Terms and Conditions
Services not available everywhere. Residential customers only. EMBARQ may cancel services or substitute similar services at its sole discretion without notice. Rates are subject to change without notice. Requires approved credit. Services governed by terms at www.embarq.com/ratesandconditions (“Website”). All support services: Require subscription to EMBARQ High-Speed Internet. Microsoft Windows® or Apple systems only. Suspected misuse or abuse of any computer support may result in termination of support; see terms and conditions at Website for details. EMBARQ reserves the right to limit the amount of time spent on any single issue and recommend the dispatch of an in-home technician, at additional costs to the customer, in order to resolve the issue, and may decline certain services or operations outside of the scope of the service. Protection Plan: Requires one-year term agreement, and $50 early termination fee will apply. Limited to one personal computer. A $50 discount will apply to each In-Home Computer Support service call while customer subscribes to the Protection Plan. In-Home Computer Support: Microsoft Windows® or Apple operating system installation, reinstallation or system recovery only. All necessary connections require customer-supplied wiring and adapters. Wireless Gateway Equipment offer: One offer per customer and consists of a wireless router with built-in modem valued at $149.99. Offer not valid with other discounts or promotions and is subject to change without notice. Restrictions apply. Offer ends December 31, 2008. Click here for full Terms & Conditions.
